Terms & Conditions
Deposit is required at time of booking with Jump First Jumping Castles. We accept Visa, Mastercard debit/credit cards or Internet banking transfers (EFT). Remaining balance is payable in Cash on installation on your delivery day. We accept company cheques from corporate hirers only.
Deposits for cancelled bookings as a result of Covid-19 restrictions will be held in credit and transferred to a future booking date (no time limits). Regrettably no refunds will apply. We will hold your booking until you are ready to re-book again.
Should you need to cancel your booking for any reason, your deposit will be held in credit and is not refundable.
Should Jump First Jumping Castles cancel your booking due to advance or current severe weather warnings, thunderstorms, inclement weather conditions, or on our arrival to install we deem the site to be an unsafe installation site or we have insufficient access, then you will be given the option to transfer to another date or more suitable venue. We will not install in unsafe conditions. We do not offer refunds. We will hold all payments in credit until you are ready to rebook again.
Deliveries within Adelaide Metropolitan Area are inclusive to hire pricing. Additional delivery fees will apply for deliveries outside Adelaide Metro Area. Call 83762011 for quotation.
Jump First Jumping Castles aim to install your jumping castle 1 hour before your party starts. We will contact you on the Friday before your booking to reconfirm installation time. Please allow 1 metre access for installation egress. Please advise of any steps, slopes, or rough terrain. Once installed our bouncy castle must not be moved.
The Hirer is liable for damages to the jumping castle. Our jumping castle will be supplied in good order and condition and must be returned in the same condition, fair wear and tear accepted. If the jumping castle is excessively dirty and stained a cleaning fee of $100 will be payable.
Supervision and Safety
A responsible adult (over 18 years) must supervise the children on the bouncy castle at all times. Hirer assumes all responsibility for safe supervision of the children on the bouncy castle in your care. Jump First Jumping Castles installer will train supervisor to safety standards.